• 1 When can I expect my items to arrive? Delivery times vary by item. Non customized/in stock items have an estimated delivery date of 3-5 business days once we receive your order. Merchendise and Clothing items usually ship within 2-7 business days. Lead times on custom belts vary by pattern, complexity, and how busy we are. We book orders on a "first come, first served basis" but a general rule of thumb is to plan on there being between sixty (60) and ninety (90) days between the time you place your order and the time you receive your belt. Estimated ship dates will be provided as part of your order confirmation email. In the event you need your belt sooner, please contact us regarding our expedited delivery option.
  • 2 Sizing Issues and Return PolicyUpon delivery of your custom belt you have three (3) days in which to contact us with any issues you might have. In the event that we can't come to an understanding, you have the option of requesting a partial (50%) refund. Please note that sizing issues, style choice, and buyer's remorse, DO NOT fall under this umbrella. In the event of a sizing issue, including but not limited to, width, length, thickness, etc. you have one of two options. Option #1 Request a refund equal to 50% of the amount you paid for your belt, plus shipping. Option #2 Have us rebuild the belt to the correct size for an additional 50% of the amount you paid, plus shipping. Sizing issues represent almost 80% of all the issues we encounter with custom work so we ask that you watch our sizing video, visit our sizing page, look at the various sizing and style diagrams we have provided, and measure VERY carefully.
  • 3 Why are your belts so expensive in comparison to other belts I see in retail stores?The short answer is, you get what you pay for. The long answer is, most, if not all, of the belts you see in retail stores are low quality, roller stamped, mass produced belts that usually last around six to eight months, if you're lucky. Our belts are hand-tooled, one at a time, from the finest leather money can buy. They are unique to the individual. And with proper care, should last a very long time.

  • 4 I have an old buckle set that I'd like to use with my new belt. Is that possible?

    Yes! You can either send us the buckle set to install for you, or, if you're afraid of it getting lost in the mail, email us pictures with measurements so that we can build your belt to accommodate it. (Please be sure to insure your buckle set in the event that it does get lost and/or damaged in transit)

  • 5 How many adjustment holes do you offer on your belts and how far apart are they?

    The standard number of adjustment holes we offer is 5. And they are 3/4" of an inch apart. Which means you'll have an 1 1/2" of adjustment either way. You can also request that we punch an additional two holes, one to either side of the center hole, for a total of  holes, or 2 1/4" of adjustment either way.

  • 6 How far will you ship your belts/do you ship overseas? we ship worldwide
  • 7 how long will it take to make ? depends  on  the belt